Privacy Policy

MB Superb Logistics is a premier logistics broker focusing on vehicle transportation. We help you relocate your vehicle, finding the best carriers to fit your needs. We are licensed and insured. Our website address is: https://mbsuperblogistics.com.

What Information We Collect

We may collect personal information from customers in a variety of ways, but not limited to, when customers visit our site, fill out any forms provided to our customers or found on our site, and in connection with any other activities, services, features, or resources we make available on our site. Customers may be asked for, as appropriate, name, email address, vehicle information, pick-up address, delivery address, phone number, payment information, and other identifying information related to their transport.

We may collect information on other individuals from customers if customers elect to have another individual involved in the pick-up or delivery process. We will collect personal identification information from and about customers, including:

Information provided by customers, such as when they voluntarily submit such information to us;

Information collected automatically as customers navigate through our Site, which may include domain address, IP addresses, internet browser, and information collected through cookies.

Customers can always refuse to supply us their personal identification information, except that it may prevent them from engaging in certain Site-related activities or prevent our ability to provide customers our services.

SMS/MMS Messaging

Customers Opt In to receive text messages from our agents related to your inquiry. This agreement is done via a checkbox in the quote request form on our site or by responding to an automated text message during or post calls with our agents. Customers can reply STOP to Opt Out or HELP for assistance. Message and data rates may apply. Frequency of messages may vary. We do not sell or share any SMS consent or personal information to third parties or affiliates for SMS marketing purposes.

Web Browser Cookies

Our Site may use first-party and third-party “cookies” to enhance Customer experience, such as for internal analytics purposes and how we can improve our Site and services. A customer’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Customers may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If a customer chooses to refuse cookies, please note that some parts of the Site may not function properly as a result.

How We Use Your Information

We use your information to:

• Improve customer service - Information customers provide helps us respond to customer service requests and support needs more efficiently;
• Personalize customer experience - We may use information in the aggregate to understand how our customers as a group use the services and resources provided on our Site;
• Present and improve our Site - We may use feedback you provide to improve our products and services;
• Allow us to readily respond to your customer service requests;
• Process your transactions when you purchase any of our products or services;
• Request ratings and reviews of our services or products, such as through surveys;
• Contact you, such as through email and text/SMS messages, with updates on your auto shipment;
• Provide you with information, products, or services that you request from us;
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
• Fulfill any other purpose for which you provide and in any other way we may describe when you provide the information;
• For any other purpose with your consent.

How We Protect Your Data

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

What Rights You Have Over Your Data

Customers with accounts on this site or customers who have left comments can request to receive an exported file of the personal data we hold about them, including any data customers have provided to us. Customers can also request that we erase any personal data we hold about them. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact Information

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please email us at service@mbsuperblogistics.com or call us at (832) 284-9810.

Policy Updates

MB Superb Logistics has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. Please review this privacy policy periodically to ensure you are aware of any modifications we may make.

Last updated: December 14, 2024